Help & FAQs


This section contains information about;

Who can visit

Due to the nature of the vehicles, we have on-site, all visitors to PaddlUp must be pre-approved by a member of the PaddlUp Concierge team

You will be hosted by a team member and may be issued with a visitors tag to access certain spaces in the facility.

If you are unsure if you have been pre-approved to visit, please contact our team via chat or email.

Location and directions

The PaddlUp Rooms are located near Malmesbury close to the M4 corridor. Our address is:

The PaddlUp Rooms, Callow Park, Brinkworth, Chippenham, Wiltshire, SN15 5FD

Use links to get directions on your preferred platform:

Google Maps


Opening hours

Opening hours are 8am to 8pm, 7 days a week  by appointment only. Times are subject to change.

We're here to help ...

Live Chat

Speak to a real person via live chat. Average response time 2-3 minutes.

Start Chat

Book a video or an in-person meeting with our consignment team.

Email the team at or complete the contact form.